Refund policy

Refund & Refund Policy

At DailyGrab&Go, we want you to love what you ordered. All sales are final; however, we're committed to making things right if something goes wrong.

We offer a refund or replacement if:

• Your item arrived damaged or defective
• You received the wrong item
• Your order was lost in transit

To request a refund or replacement:

• Contact us within 7 days of delivery at the email on your order confirmation
• Include your order number and clear photos of the issue
• We'll review your request and respond within 2 business days

We do not accept returns or exchanges for:

• Change of mind or accidental orders
• Items that have been used or damaged after delivery
• Incorrect size or color chosen at checkout (please review your order carefully before placing it)

Refunds are issued to your original payment method within 5–10 business days once approved.

We appreciate your understanding and thank you for shopping with DailyGrab&Go! 🛒